Seller Handbook
The sale weekend
GENERAL SELLER RESPONSIBILITIES & GETTING PAID
Each seller must bring a self-addressed stamped envelope (SASE) to Friday’s merchandise check-in.
Each seller must bring a large box for returns to Friday’s merchandise check-in. Please bring additional return bins if you expect a large number of returns.
MULTIPLES OF KANSAS CITY members in good standing may make purchases using checks. CHECKS DO NOT HAVE SERVICE FEES, SO THIS SAVES THE CLUB MONEY!!!
All other customers must pay for their purchases with CASH OR CREDIT CARD ONLY.
Sellers wanting to have their hangers returned, must bring a large box to Friday’s merchandise check-in. Only plastic hangers labeled with seller’s last name will be returned.
Each seller must pick up returns and hangers on Saturday. Pick up time is 2:00 PM. All unclaimed merchandise left after 3:00 p.m.on Saturday will be donated to charity or discarded at the discretion of MULTIPLES OF KANSAS CITY.
Earnings checks will be mailed in the SASE that you provide.
Earnings checks will be mailed within one week of the final day of the sale.
Consignors should report errors in consignment percentage and missing inventory ASAP.
Failure to abide by the rules and guidelines of our sale, as published in the Seller Handbook may result in the loss of commission.
EXAMPLES OF VIOLATIONS INCLUDE (BUT ARE NOT LIMITED TO):
Failure to comply with the tagging, pricing, hanging, and preparation guidelines.
Submitting items in poor condition (stained, dirty, torn or overly worn)
Incorrect use of materials (cardstock issues, misplacement of tags, etc.)
LOAD IN/CHECK IN
Each consignor will register for a “Consignor Drop-off/Merchandise Check-In” appointment. Please arrive at your scheduled time. Each consignor will pull up, drop off their items in the lobby/hallway area. Once inspected, you will put your items out on the floor. We will have a set up team to assist you with this process. PRE-SORTING YOUR ITEMS, HAVING ALL ITEMS TAGGED & READY IN THE APPROPRIATE CONTAINERS GREATLY EXPEDITES THE PROCESS. ***ALL merchandise must be pre-sorted PRIOR to CHECK-IN***
CHILDREN ARE NOT ALLOWED DURING THE SET-UP/LOAD IN ON FRIDAY.
CHILDREN ARE NOT ALLOWEd DURING THE SALE ON FRIDAY.
CHILDREN ARE WELCOME TO SHOP THE SALE WITH THEIR FAMILIES ON SATURDAY.
CHILDREN ARE NOT ALLOWED INSIDE THE CHURCH DURING TEAR DOWN.
THIS IS FOR THEIR SAFETY.
TEAR DOWN
The tear down process begins promptly at noon or after our last customer has checked out. ALL Set Up/Tear Down Crew team members will be assigned “tear down” tasks.
Saturday shift team workers are welcome to stay after their shifts end @ 12 p.m. Workers are expected to work with the Set Up/Tear Down CREW and expedite the process; everyone staying should be working to complete the overall process, not sorting their personal returns.
Tear down continues until complete…this is usually around 2:00 (rack team is usually done by 3:30ish). This time is an estimation, please do not plan to be somewhere Saturday afternoon. Reminder, those on the “SET UP/TEAR DOWN” team, in order to receive full commission benefit, the ENTIRE shifts must be worked. Those working the tear-down shift may leave after the final walk-through.
All unclaimed items left after 3:00pm on Saturday will be donated or discarded.
SALE TIMELINE & SHOPPING GUIDELINES:
FRIDAY
12:30 PM SALE CO-CHAIRS AND RACK LOADING TEAM ARRIVES AT CHURCH
RACK LOADING TEAM CARPOOLS TO STORAGE UNIT
2:00 PM SALE SET UP WORKERS ARRIVE - TEAM MEETING
2:00–7:00 PM SALE SET UP - INVENTORY CHECK-IN AND PLACEMENT ON SALES FLOOR
7:00 PM(ish) TEAM MEETING (FOLLOWED BY EXCLUSIVE PRE-SALE SHOPPING FOR SELLERS
10:00 PM CLEAN-UP & WALK THROUGH
NO CHILDREN ON FRIDAY!!!! (accommodations available for parents of infants)
NO ONE will be allowed to check-in merchandise after 7:00 p.m. on Friday evening
unless arrangements have been pre-approved by the Sale Co-Chairs.
SATURDAY
6:45 AM CO-CHAIRS ARRIVE
7:00 - 8:00 AM SATURDAY PRE-SALE FOR MEMBERS & SELLERS ONLY
7:45 AM –NOON SATURDAY MORNING SALE SHIFT
8:00 AM –12:00 PM SALE OPEN TO THE PUBLIC
11:00 AM TEAR DOWN WORKERS ARRIVE
NOON–2:00 PM(ish) TEAR-DOWN & CLEAN-UP
2:00 PM SELLERS PICK UP RETURN BINS AND HANGER BINS
2:00-3:30 PM(ish) RACK HAULING TEAM TO STORAGE UNIT/UNLOAD TRAILER